When Is It Time to Update Your Brand?

APPLE'S FIRST BRAND IN 1976

There are objective markers that indicate when it is time to update or refresh your luxury real estate brand. It is better to refine your brand so that it reflects the evolution of your business rather than reacting to external market conditions.

One of the objective markers is when you embark upon an entirely new strategy or take on when a new niche becomes the focus of your company or professional practice.  Three of the companies we are working with are changing their business models.  Their existing brands no longer communicate the new direction and focus of the company.

Another marker that indicates that you should refresh your brand is when it no longer stands out, because the copycats have moved in and blurred what makes your brand distinct. While working with a company back East, we noticed an international franchise brand had changed their company colors to copy the market leader.

If you are a market leading company, and a new brand moves into town and starts recruiting your agents and your clients, take that as an objective marker that you should at least consider refreshing your brand.  It is easy to become complacent when no one is challenging your market dominance.  That is when you are most vulnerable. The new company can label you as stodgy and out of step with the times especially if they position themselves as the new innovators.

When Apple came on the scene they labeled the then market leader Microsoft as the stodgy brand to differentiate themselves as the cutting edge innovators. Certainly, the Apple brand has evolved over time as they surpassed Microsoft and all other tech companies as the most highly valued company in the world.

APPLE'S CURRENT BRAND

This year Apple will move into its new “spaceship” headquarter building and make a statement that will be heard around the globe:  We are still on the cutting edge, catch us if you can!”

How To Attract Affluent Buyers To Your Second Home Market Destination

When affluent consumers select a location for their second home they often base their decision on destination that can fulfill their dream of an ideal lifestyle. Luxury real estate professionals who work in tourist destinations should romanticize the vacation lifestyle in their marketing as a means of luring buyers to their marketplace from around the world.

One example is of a vacation destination that could make a great second home is the Canary Islands off the coast of Spain. Not only do the islands offers warmer temperatures during the winter months, but they also provide a vacation getaway for underwater adventurers.

One of the big attractions for divers and naturalists is taking a trip to Lanzarote, the easternmost island that is designated as a Unesco Biosphere Reserve. That means the area shows a strong historic connection between man and nature, and will be preserved in its natural state.

After building an underwater sculpture park off the West Coast of Granada which National Geographic rated one of the 25 Wonders of the World, Artist, Jason de Caires Taylor, British artist, naturalist and diver, had a vision to build an underwater museum right off the coast of Lanzarote.  The walls and gateways were built with environmentally friendly concrete.  These walls act as a natural reef to attract marine life.  To date, they have seen a 200% increase in marine life.

Over 300 life-sized human sculptures built of the same bio friendly concrete have become reef homes to angel sharks, rays and sponges. The sculptures are meant to encourage sea life as well as illustrate the connection of human interaction with nature and marine life. 

One of the notable sculptures is named “Disconnected”.  It is a sculpture of a couple taking an underwater “selfie”.  This is Taylor’s critical commentary on the effect of mass tourism on the environment.

If you are luxury real estate profession in a tourist destination romanticize the best attractions in your area. You will attract more buyers if you do.

All photos courtesy of The Museo Atlántico

Opportunities Abound When You Have a Niche Mindset

In luxury real estate, market leaders often get complacent, especially if no one is challenging them. That is a great opportunity to offer the same target market a superior value proposition and find a niche that you can dominate. Opportunities abound when you have a niche mindset.

We say, “There are riches in niches”. To grasp the idea of the abundance of opportunities if you have a niche mindset look outside of the real estate realm and practice noticomg how other businesses have prospered in a commoditized market segment.

Potatoes are a great example of a commodity. The variance in the quality of potatoes is minimal. A sub par potato brand would not last long in an upscale market.  But, many consumers are wiling to pay extra for organic potatoes. Organic potatoes represents a niche in which the growers have offered added value to an otherwise commoditized food.

Recently, we noticed yet another niche in the potato category: Microwaveable potatoes, ready in just 5 minutes.  The value added is in offering time-starved consumers and alternative, plus they come pre-seasoned.

So think like a niche marketer, and discover under served or uncontested market niches that you can dominate.  It is all about adding value. Those consumers who appreciate value will gravitate to you vs. your. Give them something extraordinary and they will flock to you.

Happy Wednesday: Artistry With Cats, Crabs, Koi & Cars At The Santa Barbara Mission!!

On Monday, we both wandered through the chalk art festival at the Santa Barbara Mission.  We each went our separate ways and took picture after picture.  Ron spotted our Yogi friend, Adam.

He is also an artist.  We smiled at his title,"All my Zen Masters Are Cats."  We had to agree!.

We often see these crabs walking the beach at low tide.  They act fierce when you approach them, and raise their claws ready to attack.

Although the artist has not finished his work, the beauty and the talent is evident.  The Koi fish looks alive!

The red race car is a universal archetype.  We felt the motion and the joy of racing a car.

Happy Wednesday!

Simple Luxuries & Small Indulgences

Throughout our career as luxury real of real estate brand strategists we have encountered the misconception that luxury is only about the lifestyle of the rich and famous. But, that is just what gets the most press.  It is the simple luxuries, the small indulgences that represent the heart of luxury.

Memorial Day Weekend was the official start of BBQ season for most of the country.  However, here in Santa Barbara, California we are fortunate to able to BBQ practically all year long. Ours has a 13.5-inch grill that is perfect for 2 people when we also grill locally sourced organic vegetables, which we do frequently. Or, for 4 people when we just cook the main course.

Recently, we picked up some absolutely fabulous fresh swordfish at our local seafood store, Kanaloa, that was caught right off our coastline the same morning we grilled it for dinner. We were told that to enjoy the rich flavor of this firm pink fish to the max we ought to thoroughly clean our grill first so that the fish does not stick to the grill or taste like other previously grilled foods.

So, we brought it into the kitchen and proceeded to make a complete mess of the sink, the scrubbing sponge and our $10 kitchen gloves.  There had to be a better way for future BBQs meals!

The “light bulb” went off when we discovered that a new replacement grill only costs $10. So, it is scour-no-more for us. We went out and bought 3 of them and that should last us until next Memorial Day Weekend.

Spending $10 on a new grill is a small indulgence that saves us time and hassle. It is one of the simple luxuries in our life. 

What are some of the simple luxuries in your life?  What small indulgence can you partake in today that will make your life more luxurious?

How To Maintain Your Marketing Edge: Mona Lisa Winks In Beverly Hills!

If you want to maintain your marketing edge, it would be wise to study the big brands outside the realm of real estate.  They are constantly innovating and are a source of inspiration!

We often focus in our posts on what different brands are doing to market themselves, whether it is a wine brand, a luxury brand, or an everyday brand.  There are lessons to be learned for those of you who intend to the market leader in your real estate niche or marketplace.

A couple of weeks ago, we were in Beverly Hills.  We noticed innovative window displays at Louis Vuitton promoting at new line of handbags based on master artists.  Christian Dior had a different version.  Take a moment to view this one minute video, and you can see Mona Lisa winking in Beverly Hills.  Did This Spark Your Imagination?

Music Credit

Finding the Uncontested Market Niche

Achieving top-of-mind status is the ultimate aim for those luxury real estate marketing professionals who are bent on gaining or sustaining market leadership. One route to get there is identifying an uncontested market niche that you can dominate. But, uncontested niches are usually not obvious. If they were obvious, your competitors would be all over them.

Our focus, as brand strategists is helping our clients to out-think not out-spend their competition. By helping them identify an uncontested market niche they do not need to spend as much in marketing to reach their target market. Why? You can get to top-of-mind status relatively quickly because you are the first mover in a new category and your story becomes newsworthy.  Publicity is much less expensive than advertising.

The mega-hit Broadway Musical, Hamilton, is breaking box office records. It is the hottest ticket in town! Some weeks they rake in over $3 million dollars in ticket sales. 

Recently, Spamilton, a parody of the Tony Award and Pulitzer Prize-winning musical, reached its 300th performance.  Now, they are moving to a larger theatre to accommodate the demand for tickets.  This show launched with just a $130,000 investment and is now opening in other cities as well.

Spamilton is produced by the same people, who introduced the new category (niche) of shows referred to as revue-style spoofs, when they launched   “Forbidden Broadway” years ago.

So look for the uncontested market niche in your luxury real estate marketplace, a niche that you can dominate as a first mover. Think more, spend less when it comes to marketing!

How To Create Buzz: Buzzing With Bananas And Snow Plows!

Buzz marketing is a way of getting media attention by orchestrating an event that is unusual in nature and results in people talking. It often is less expensive than traditional advertising.  Buzz generates word-of-mouth advertising.  Here is an example:

A Community Banana Stand outside the Amazon headquarters in downtown Seattle is the brainchild of Jeff Bezos, founder and CEO of Amazon.  He decided at the end of 2015, that Amazon should offer everyone the public and its employees a free healthy snack.  Bananas fit the bill perfectly.  They don’t need to be washed, and all one has to do is peel and eat.  Recently, they added another cart.  To date they have given away more that 1,7million free bananas.

In real estate, they are many opportunities to create a buzz.  One agent we met had planned an open house in her New England marketplace.  An overnight snowstorm threatened the cancellation of her open house, because the city plows would not reach the neighborhood until the next day. 

She hired plows to clear the roads to the open house, and had an announcement broadcast over the local radio station.  This caught the attention of the local media, as well as the New York Times.  Her business grew exponentially as a result of this action.  And yes, she sold the house as a result of the open house.

How can you generate buzz with your marketing?

Are You “In The Know” When It Comes To Luxury? Can You Speak Goat?

Himalayan Tahr Goat

We recently were asked by a friend to recommend an agent.  They wanted to make sure that we would recommend someone who can relate to a luxury buyer whose budget is $8 million dollars. Our friend specifically wanted an agent “in the know” when it comes to all things luxury.

There is so much that can be gleaned by luxury real estate marketing professionals in studying the finest products and services that money can buy. The more you know, the more you will have in common with your target market, the wealth of the world.

The more you have in common the faster potential clients or referral sources trust and recommend you. Being known as a luxury real estate professional who is “in the know” is one way to distinguish your personal brand of doing business.

Cashmere is a fabric that is associated with luxury. Although many assume that cashmere in a winter fabric, it can also be worn in the summer when woven with silk.

The finest cashmere wool in the world comes from the far regions of Mongolia and the Himalaya Mountains. Another type of prized cashmere is baby cashmere. Baby cashmere wool comes from a special breed of goat,(Himalayan Tahr Goats). The softest fibers are gathered by combing the kid goats.

To fully appreciate luxury, look at the variance in pricing if you were to purchase a kid cashmere shawl from a local merchant close to the source of the fiber.  To get to the Himalayas, where these prized goats are raised would take several days using primitive transportation modes-ox led carts, and the final leg of the journey would be made by walking for several hours. The shawl would seem to be a bargain, if you discount the price and the time it takes to make the trek.

A similar shawl at a Loro Piana boutique, (Loro Piana is an Italian clothing company that specializes in high-end luxury cashmere and wool products) in New York, Beverly Hills or Milan, Italy, would be priced considerably higher. The price would reflect the journey and the exquisite craftsmanship.  

Not all luxury buyers appreciate cashmere.  However, many appreciate the finest in products and experiences.   One gentleman we spoke to mentioned the ABC’s of luxuries, A for airplanes, B for boats, and C for Cars.  If you aspire to sell to those in the luxury arena, educate yourself to be “in the know”, on many subjects including being able to speak goat.

Branding Moments: How To Tell A Great Story in One Minute And Ten Seconds!

Photo courtesy of Aplle

We usually push the mute button when commercials are on. We look away from the television set and resume reading our book, until the basketball game is back on. Even on mute, this commercial captured our attention.  It focused on the unique function of the portrait mode dual lens system on the iPhone 7Plus.

This ad tells shows people at a barbershop getting haircuts.  After their haircuts, their portrait picture is taken and displayed in the store windows and on the walls inside the shop. The video description is precise: “In Portrait Mode on iPhone 7Plus, you don’t just look good! You look fantastic!”

Apple’s CEO, Tim Cook, remarked that phone has been the most popular model plus model the company has released.  Apple released more than three-dozen how to videos tips for iPhone 7Plus owners.  

In our opinion, this was one of the best commercials we have ever seen.  It told a story about the brand and left an indelible impression. It took only one minute and ten seconds!

Real Estate Life: Class Versus Crass

Regardless of where your focus is in your real estate practice, developing class is of paramount importance if you intend to be a market leader or the first to come to mind in your marketplace.  Being friendly, generous and considerate will reap big benefits in that you will be known as someone with class: decent, gracious, respectable, and noble.   Just being focused on getting what you want will label you as crass: lacking sensitivity, mindless, ignorant, coarse, and tactless.  Here are examples of both class and crass:

When the brother of our client passed away, we took a half a day off to attend the memorial service and the reception thereafter.  Our assistant was instructed to tell our clients who called in where we were and at what time to expect the return call.  Everyone understood and respected our choice. Here is a contrasting example:

One of our friends had a different experience. His mother had passed away and he took the first flight out to be with his family.  His partner was left in charge. When their mutual client called in, the client could not understand why the mother was more important than she was.  The client proceeded to insult and belittle the firm. 

On a recent trip, we met with a luxury residential developer.  He went on a five-minute tirade about agents who called him on Sundays, leaving him 8 messages, when he was in the pool playing with his children.  He labeled them as crass, and as someone he would not ever do business again.

How do we define class in terms of real estate?

It is the agent who sits down with their clients and asks them: “how and when would you like me to communicate with you?  And then, follows through.  

It is the agent who kindly tells their competitor that they have a spelling mistake on their site, or their listing brochure, or a listing photo is out of whack.

It is the agent that returns calls, and shows up on time.  

It is the agent that listens and understands their clients’ woes and stories, and does not repeat them. 

It is the agent that other agents respect and go out of their way to work with them.

Class is not limited to real estate only.  It encompasses life and how you treat everyone around you. Class is being kind to everyone you meet, regardless of their stature in life.  It is also having the courage to drop out of your life and business those who enjoy berating others and acting crass.

Brand Design: Is Your Brand A Foghorn in A Sea of Sameness?

“Design is a funny word.  Some people think design means how it looks.  But of course, if you dig deeper, it’s really how it works.”  Steve Jobs

We are in the process of creating a logo.  Everything about that logo has to work for our client.  The fonts, the colors, the spacing between letters have to attract the target market.

It has to stand out and be the foghorn in the sea of sameness.  It has to resonate with our client and fit them perfectly, or as we like to say, “it has to be a hell, yes!”

We travel to each marketplace in order to identify the psycho-graphic of the people who live and work there. We take time to get to know our client’s core values, personality, preferences and goals. 

We come home and begin to distill what we learned into a strategy. That strategy defines the brand.  A definition is a concise form of communication.  It is concise because it is easy to understand and to communicate it to someone else. This brings about the best marketing results known as “word of mouth and referrals.”

For us, designing each brand is a labor of love. Our clients have to love it, and their marketplace has to love it.  Is your brand a foghorn in a sea of sameness?

Branding Moments: How To Be An Original In Your Marketplace!

Photo from Wikipedia in public domain.  Maria Callas as Violetta in La Traviata

In order to attract the dominant share of the luxury real estate or other segments of the real estate constellation you have to stand out to attract and maintain an ideal client base.

In the late nineties playwright, Terrence McNally, wrote a award winning Broadway play  called Master Class.  It was based on the master classes that Maria Callas, one of the most famous and influential opera stars in the 20th Century, gave at Julliard School of Music. 

A master class is an opportunity for accomplished students in a certain discipline to attend a class given by a true expert. In the play, Maria Callas tells her students, "If you want to be an opera star, your voice may not be enough. You have to have a 'look'. Get a look!"

We say, as a luxury real estate marketing professional, you not only need a look, you need a brand.  The brand conveys who you are, what you stand for, and the extraordinary value you have to offer.  Your personal brand must be impactfull, and it must enable you to sharply stand out from your competition.

We also have said that it is important to study luxury brands.  Notice which brands speak to you and which do not.  Model your brand after the ones you like, but do not copy. 

Imitation is not the best form of flattery, it just shows your lack of imagination. Copying may result in a lawsuit by the brand.  Many luxury brands are vigilant when it comes to protecting their trademarks and logos, and they do not hesitate to come after you with all guns blazing.

Get a look!  Most importantly, be original!  

Branding Moments: A Brilliant Logo/Brand Design!

If you followed our blog posts, you are no doubt aware that we are constantly noticing logos that tell the brand's story.  Pictured above is a great example.  This morning we were looking for the perfect pot for our new plant.  As we meandered through the nursery's selection, we noticed the sign indicating a grouping of plants that are been friendly.

The circle has a watermark of the inside of a beehive pattern.  The bee's body is is a stylized letter "B"!  The color within the circle is a gradient of orange to a warm yellow giving it depth and dimension.

This illustrates our favorite quote:  "Simplicity is the ultimate sophistication"--Leonardo da Vinci

Friday Fun Fashion Fact: Eco Lux Or Wearing Orange Peels!

Sustainable and earth friendly luxury has been one of the primary items of focus for the luxury industry for several years now.  Many luxury companies like Kering (an aggregate of luxury brands) have had sustainability targets as part of their business plans since 2012.

In honor of WorldEarth Day 2017,  Ferragamo, one of Italy's premier luxury leather goods and high fashion brands has teamed up with Orange Fiber to create a line of clothing made from sustainable materials.  Orange fiber is the brainchild of two ladies from Catania, Sicily who observed that Italy was throwing out over 700,000 tons of peel from squeezed citrus fruits.

Adriana Santanocito and Enrica Arena teamed up with the Polytechnic University of Milan to create a fiber made from the cellulose of the orange peel. They perfected and patented a high quality fiber.  It has been described as resembling "twill with a silky feel"

The Ferragamo orange collection of shirts, dresses, trousers and scarves was designed by architect Mario Trimarchi.  You can view it on line using this link.  And depending on your geographical location, you may be able to see it in person at your nearest Ferragamo store.

Branding Moments: What Makes A Brand Attractive?

What makes a brand attractive? There are many reasons we make choices.  Here is an example of how we were attracted to a restaurant, based on our love of Italy.  It was the association with a fond memory that influenced our choice.

Two weeks ago we were in Westport, Connecticut, looking for a place to dine.  We consulted the local dining recommendations and were drawn to this little Italian trattoria.  We were attracted to the name "Finalmente", which means finally, or at last we have the result!" 

Seeing the name reminded us of dining in an out of the way restaurant in Sienna, Italy, that was recommended by an Italian friend.  The restaurant staff was very friendly and loved that we were doing our best to converse with them in Italian.

Our delightful server taught us the word "Finalmente!"  It is an expression to emphasize having reached perfection in food, wine and pleasurable moments in life.  It started with the Chianti he recommended and ended with the ricotta pear tart at the end.

The Connecticut version was delightful, and because it was Tuesday all wines were soldat a 20%, discount.  We would venture back if we find ourselves in Westport again. 

What makes a Brand Attractive for you?

Discovering The Uncontested Market Niche: A Wild Goose Chase!

Niche is the name of the game in luxury real estate marketing and branding today.   Identifying and dominating an uncontested market niche is the fastest route to market leadership and top-of-mind status.

We saw this van (depicted above) as we were heading to our hotel in Newark, New Jersey.  This company found a way to humanely discourage the Canada geese from taking up residence on homeowners lawns and public parks.   They are considered a nuisance by many because of their droppings and the bacteria within, the noise of they call and their confrontational behavior. 

The need was obvious.  And thus a niche was born without competitors!

Geese Chasers have trained border collies that will herd and chase all the geese away.   They are a professional geese management company with great accolades from the Discovery Channel, the major media outlets, and Animal Planet.  According to their website, they have a great track record in having worked "with commercial, residential, corporate, municipal, city and state clients."

Can you find your wild goose chase?

Branding With A Story of A Pig In Boots, Holding A Hammer & Cleaver !

The majority of established, global luxury brands have simple logos. Most simply use a serif font for the brand name without a symbol. It is the name itself and the company’s reputation that differentiate one luxury brand from the other.  But, for new brands, using a symbol along with the company name or using a clever font treatment can help you tell the brand story. It can also accelerate brand recognition and retention.

While it is true that there are some exquisite serif fonts that have subtle differences, most consumers cannot distinguish one serif font from the other. Test your own recognition of luxury brand fonts that are incorporated in the company logos.

Which version is the real Tiffany Logo?  One of them is simulated using Times New Roman, a common font found on most computers.  But, once you add the famous robin’s egg blue bag or box the brand is unmistakable.

Brand symbols, like pictures, are worth 1000 words. They help people remember you and recognize your logo at a glance.

The image at the top of this post captured our attention as we were enjoying lunch at Sides Hardware & Shoes (yes a restaurant name) in the wine country near our home in Santa Barbara.  The shadow was cast on a photo on the wall by a cutout of the symbol used in their logo. The cutout is used as the “Open/Shut” sign to alert customers of restaurant hours.

The pig, wearing boots, holds a cleaver in one paw and a hammer in the other to tell the story of the brand.  They kept the original name of the business that was housed in the building but added the pig because many of the recipes on their menu includes their famous, delicious hammered pork (bacon) that they cure themselves.

Once you make the connection between the symbol and the brand story distilled to its essence, it makes it hard to forget and easy for customers to pass the story along to others.

If you are re-branding, refreshing your current brand, or starting fresh, consider the use of a symbol along with your company or personal brand name. It can help you trigger word-of-mouth advertising.

P.S. If you guessed that the second Tiffany & Co. logo was the real one you would be correct.

Written by Ron & Alexandra Seigel-

ABOUT:  Napa Consultants, International specializes in the art of local niche marketing in affluent communities and they are the leader in brand strategy for the luxury real estate industry.  Working exclusively with entrepreneurs and professionals who are passionate about gaining or sustaining market leadership, they help their clients become the breakaway brand in their marketplace.

Sealing Your Energy Leaks in Real Estate & Life

In our last two articles series, “Avoiding the High Cost of Mindlessness” and “The Inner Game of Real Estate” we explored the advantages of achieving a state of relaxed focused concentration in your real estate practice.  The primary advantage, besides how great it makes you feel, is increasing the probability of manifesting your intentions.  Here is another piece of the puzzle that may be of help to you.  It certainly has been impactful for us:  Sealing Energy Leaks!

One of the components of our strategic branding consulting practice is advising real estate companies on recruiting agents.  The central idea here is to become so certain of your firm’s “brand signal” that you attract more like minded agents that are naturally on your brand’s wavelength.

Hiring agents based on their track record of high sales volume alone or recognizing them as rising stars does not necessarily insure that they are on your company’s brand signal.  The right fit is someone who shares the same core values as you.  If they act like prima donnas or cut corners on ethical matters, for example, they can suck the energy right out of your company. 

That is why it is of paramount importance that you clearly articulate and broadcast your brand signal to potential recruits. That way you can prevent energy leaks.

Your current roster of agents must also get the message about your brand signal. It must be made loud and clear to them as well, because you may need to let go of some agents to seal an energy leak.

On a personal level, you must seal you own energy leaks. Otherwise, they will weaken your personal power to realize your intentions.  Sometimes the best thing you can do to expand your real estate practice is to “fire” energy draining clients.

We recently sealed two energy leaks once we recognized how they were diluting the power of our own intentionality. One was cutting our cable TV, which freed up quite a bit of our time and energy. Now, we are much more deliberate about what we select as entertainment and also about how frequently we watch. 

Our other sealed leak is abstaining from energy-draining discussions or news articles about politics. It is not that we have buried our heads in the sand. We do want to know what is going on.  But, as soon as current events begin to distract us from our primary purpose of growing our business and enjoying our lives we practice the art of sealing the energy leak simply by changing the subject to energy-giving topics.

What energy leaks have you identified?  What actions have you taken to seal them?

Branding Moments: The Curse Of The Cursive Font Illustrated!

Script or Cursive fonts are often thought to be fonts that express luxury.  However, less that 20%  of the premier luxury brands logos have cursive fonts.  If they do, they are usually simple, easy to read on a business card, a billboard, or in mobile form.

Recently when we drove by a shopping center monument sign depicted below,  both Ron and I read it as "Swille", and we wondered at the choice of the name.  The definition of "swill" is a large mouthful of a drink, or kitchen refuse and scraps of waste food mixed with water for feeding pigs.

The next day on our lunch break, we pulled in and parked so we could take a closer look.  The "ev" of the sign transformed into a "w" in certain light!  No doubt this font was chosen with luxury in mind, as there are several high end retailers in this shopping center.
 
When choosing a font, we pay close attention to every letter of the alphabet (caps and lower case) to make sure it can easily be read on a sign, card, letterhead and all the brand iterations,  It also has to be aesthetically pleasing and in harmony with the brand.  Character spacing can make or break a brand name in a logo. In this case the spacing was too close between the "e" and the "v".

Written by Ron & Alexandra Seigel-

ABOUT:  Napa Consultants, International specializes in the art of local niche marketing in affluent communities and they are the leader in brand strategy for the luxury real estate industry.  Working exclusively with entrepreneurs and professionals who are passionate about gaining or sustaining market leadership, they help their clients become the breakaway brand in their marketplace.